Contact
This site is a small project, and it runs on public data — if something looks wrong, we want to hear about it.
Reach us at contact@driver-reviews.com. This address is read by the people who maintain this site — there is no support queue or ticketing system behind it, so a message sent here goes directly to someone who can act on it.
What to write in
We are especially glad to hear about a source that has gone stale — a used-price range that no longer matches the market, a maintenance figure that looks off, or an Uber vehicle requirement that has changed since we last checked it. We also welcome questions about how a specific formula works, requests to add a vehicle we do not yet cover, and reports of anything on the site that is broken, unclear, or wrong. If a question is really about the arithmetic itself, the methodology page answers most of them without waiting on a reply.
Response times
This is a small operation, not a newsroom with a dedicated support desk, so replies are not instant and we cannot promise a specific turnaround time. We do read everything that comes in and try to respond within a reasonable stretch of days rather than weeks, faster for a short factual correction than for a longer question that needs research. If a message needs a source checked or a figure recalculated, expect that to take longer than a quick acknowledgment.
Other ways to reach us
Privacy-specific questions can also be sent to the same address and will be handled as described on the privacy page. We do not currently maintain a phone line, a physical mailing address for correspondence, or social media accounts tied to this site — email is the single channel we monitor, and we would rather keep one channel working well than several working poorly.